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Karen Metrakos

Executive Vice-President, Technology Development & Enterprise Infrastructure, Technology and Operations
 

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As Executive Vice-President, Technology Development & Enterprise Infrastructure, Ms. Metrakos is accountable for technology development and all associated infrastructure at BMO.

Technology Development brings together all aspects of systems development to create solutions that meet our customers’ needs, both now and in the future. Technology Development partners with the lines of business at BMO to develop IT solutions that maximize the value of our technology investment across the enterprise, while enabling our customer-facing personnel to provide increasingly superior service.

The Enterprise Infrastructure group unifies all networks and systems technology delivering excellence in day-to-day operations. This includes ensuring 24-hour availability to online, telephone and ABM financial services for our customers. Information Security, housed within Enterprise Infrastructure, provides expert direction, planning and consultation on information security best practices and integrated processes.

Ms. Metrakos sits on several BMO committees, including Technology & Operations’ Executive Management Committee, the Operational Risk Committee, the Management Committee and the Leadership Committee.

Since joining BMO in 1979, Ms. Metrakos has held a wide variety of technology-related positions in systems development, computer operations and telecommunications, and has been involved in many key programs supporting the retail and commercial bank. Ms. Metrakos was promoted to the executive ranks in 1993 as Vice-President, Business Systems, Treasury Operations. She was promoted to Senior Vice-President, Solutions & Applications (S&A), Treasury, Payments and Securities in 1996 and became Executive Managing Director, S&A, Wholesale, Wealth and Risk Management in 2000. In 2003, Ms. Metrakos took on the new title of Senior Vice-President, S&A, Wholesale, Wealth, Risk Management and Enterprise Infrastructure. In November 2004, she was appointed to the position of Senior Vice-President, Operations and in February 2008, Ms. Metrakos was promoted to Executive Vice-President, Operations. In May 2009, she was appointed Executive Vice-President, Technology Development & Enterprise Infrastructure.

(July 2009)

Karen Metrakos

K. Metrakos (high resolution picture, jpg, 1629k)

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