home | site map | contact us | locate us | français |  | bmo.com
Sign in  GO
Corporate Responsibility
  What's Inside
OUR APPROACH

Our Commitment

BMO Financial Group is driven by enduring corporate values. These values represent our core beliefs. They stand as our collective commitment – to our colleagues, to our customers, to our shareholders and to the communities of which we are a part. These values live in the way we work, in the solutions we offer, in the employment environment we provide and in the way we partner with the community.


Our Values
Quote
"We know how important it is to recognize and respect customer values – and to embody them in our own values and the way we do business."
Bill Downe
President and Chief
Executive Officer
BMO Financial Group
  • Take Pride
    In what we do and where we work.
  • Keep Your Word
    Never waver from our commitments to our customers and each other.
  • Embrace Diversity
    Gain strength through our people and our perspectives.
  • Do the Right Thing
    Demonstrate respect for all and earn trust through integrity of our actions.
  • Have Courage to Win
    Focus on what makes us successful.

Back to top

Code of Conduct
Read BMO's Code of Conduct, called FirstPrinciples
Case Study: Conflict of Interest
Scenario:
Keith is an Investment Advisor at BMO Nesbitt Burns. A new offering of a public company's shares has just been announced. The offering is attracting a lot of interest. Keith has been allocated 5,000 shares to meet the demand of his clients. Keith has several clients whose combined interest in the offering exceeds the allocation he has received. One client, Marie, is sure she can make a quick profit on the re-sale of the shares and would therefore like to acquire as many of them as she can. In a conversation with Marie, Keith relates how he has promised his wife a European vacation but the cost of taking a trip like that is beyond his means. Marie offers Keith the use of her vacation home in France for two weeks if he allots the entire 5,000 shares to her.
Question:
Should Keith accept the offer of the use of a client's vacation home in exchange for the full allotment?
Answer:
No. By accepting Marie's offer on these terms, Keith would be misusing his position and accepting an improper gift or benefit. Keith's personal interests should not be a consideration. He must fairly allocate the shares among his clients based on BMO's best interests and the suitability of the investment to his clients. For example, it might be appropriate to allocate more of the new issue to a client who has provided more significant amounts of business to BMO.

What is it?
FirstPrinciples is our code of business conduct and ethics. It reflects our commitment to doing what is fair, legal and right.

Who does the Code of Conduct Apply to?
FirstPrinciples applies to all BMO Financial Group directors, officers and employees. We also make our major suppliers aware of our code of conduct.

Code of Conduct Training
Every year, all active, permanent full-time and permanent part-time BMO employees, directors and officers must read FirstPrinciples and complete an online questionnaire that demonstrates their understanding and relevance of the Code.

How often is the Code of Conduct updated?
Each year, our Corporate Compliance department conducts a rigorous review of FirstPrinciples, benchmarking our code of conduct against best practices within the global financial services industry and regulatory environment, before presenting it to our Board for review and approval. BMO’s Board of Directors approved the most recent version of FirstPrinciples in November 2007.

How is the Code of Conduct made available?
FirstPrinciples is published in both English and French on various internal sites and on bmo.com. BMO’s intranet contains information for managers and employees on how to apply FirstPrinciples in their daily work and lists key contacts for those seeking guidance on specific issues relating to the Code.

Exceptions and Escalation
Exceptions to FirstPrinciples are not typical, nor are they encouraged. Any exception for a director, officer or employee must be approved by the Audit Committee of the Board of Directors. When required by applicable law, rule or regulation, exceptions shall be disclosed to the appropriate regulatory bodies.

Protecting Whistleblowers
We encourage any BMO employee who has concerns relating to a breach or potential breach of either FirstPrinciples or any law, regulation or BMO policy to immediately report the concern to one of the appropriate persons and departments listed on our FirstPrinciples web site.

Back to top

Corporate Responsibility Governance

At BMO, the notion of corporate responsibility is embedded throughout the organization – it just makes sense. Various areas are responsible for the specific economic, social, and environmental policies and programs that comprise corporate responsibility. Our Corporate Responsibility Unit is responsible for identifying best practices and emerging issues in corporate responsibility, and determining their applicability to the organization.

Our Corporate Responsibility Policy outlines management’s approach for dealing with social and environmental issues. The policy is reviewed and approved by the Risk Review Committee of the Board of Directors.

We also have a Corporate Responsibility Committee, which is comprised of executives from across the organization and serves as a forum to discuss various corporate responsibility issues and their impact on the bank.

At BMO, we have well-developed and long-standing corporate policies on social and ethical issues. As part of our framework for ethical decision-making, we have enterprise-wide policies covering:

  • anti-money laundering and terrorist financing
  • business continuity management
  • corruption and bribery
  • confidentiality of information
  • conflicts of interest
  • equal opportunity and harassment
  • financial governance
  • health and safety
  • human resources management
  • market disclosure
  • privacy of personal information
  • operation of our compliance framework
  • relationships with external auditors
  • securities trading by employees
  • whistleblower protection

Back to top